Michael's Technical Services

Providing friendly and affordable computer service and repair.

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Michael D. Falling

michael@michaelstechnicalservices.com

Michaels Technical Services

Computing and Software Skills

·         I can support, maintain, troubleshoot, and repair Desktops, portables, laptops, Operating systems, networks, viruses, spyware, and firewalls

·         PC Building, Upgrades, Repair, and Maintenance

·         Expert in use of LINUX, UNIX, Windows 3.11/95/98/2000/NT/XP, and MS-DOS based computers.

·         Experienced in network protocols such as TCP/IP and proficient in the use of related connectivity, file-transfer, access, and remote access utilities.

·         Proficient in programming languages such as Visual Basic, C, C++.

·         Experienced in converting code for migration of software between platforms.

·         Proficient in writing HTML documents

·         Proficient in the use of Microsoft Excel for analyzing data and creating visual references.

 

Hardware Test Engineering Skills

 

·         Excellent analytical skills, applicable to Testing Electronic Equipment and solving software problems.

·         Automatic test equipment (ATE) Test Program design, development and integration.

·         Hardware acceptance test software and Environmental Stress Screening test software.

·         Proficient in programming National Instruments LabVIEW and LabWindows/CVI.

·         Ability to design, assemble and install sophisticated custom measurement circuits and test setups when needed.

·         Broad knowledge of theory and operation of numerous laboratory instruments.

·         Knowledge of RF test equipment and Testing methodologies to 12.7 GHz.

·         Developed VXI and IEEE-488 instrument software drivers for National Instruments LabWindows/CVI and LabVIEW.

 

Education

 

Dell Certifications

 

·         Basic Wireless Technology - Certification

·         DSP Client – On-Site Troubleshooting w/Power Tester Certification

·         Trusted Advisor for Field Service Dell ESD - Certification

·         DSP - Customer Experience V.2.5 Certification

·         DMS (NON_DSP) Client Softskills - Certification

·         Foundation 2008 Portables and Foundation 2008 Desktops

      

Additional Training:

 

Strategy Computers - Bellevue, WA -Strategy Computers - Bellevue, WA 12/02 - 6/03

 

·         Software Testing

·         Hardware Troubleshooting PC Operating Systems and LAN Fundamentals

·         Automated Testing with Rational Visual Test Programming for Testers

·         Software Diagnostics and Troubleshooting Essentials of Software Testing

·         Testing Web-based Applications Introduction to Microsoft Visual Basic (VB)

·         Developing Windows-Based Applications with Microsoft .NET Framework using C# and XML Web Services

·         C# Programming

·         ASP.NET

·         ADO.NET

 

Boeing Continuing Education Classes:

 

C++ Programming                                  UNIX Network Administration

Internetworking Technologies                  TCP/IP for Win NT

Networking Essentials                            TCP/IP Concepts and Architecture

Windows 2000 Administration                 UNIX System Administration I

Linux Red Hat Advanced system Administration

UNIX System Administration Fundamentals

Window NT v4.0 Administering/MS - Pt 1

Window NT v4.0 Administering/MS - Pt 2

CGI Scripting Fundamentals

 

1975 Washington Technical Institute Seattle, WA. Associates in Electronic Technology

 

Experience

 

The Go2IT Group  Lorain, Ohio Independant Contractor    9/08 to Present

 

·         Merrill Lynch - Replacing workstations with new Dell GX755 machines

·         Performing a health check on a variety of devices located within Best Buy stores.

·         Upgrade older models of the STAR printer and replace all existing wired hand scanners that are currently installed on POS registers, workstations, with a wireless scanner.

 

Carlyle Inc. (Temporary assignment from Kelly services - Kent, WA.) 10/05 to 4/06.

 

 

·         Quality assurance inspection and testing of electronic cables.

 

            Michael's Technical Services - Kent, WA. 10/02 to Present

 

The Boeing Company, Seattle WA - Test Support Specialist 4/81 to 7/02

 

·         Phantom Works Super conducting flywheel energy storage system. Designed software and interface hardware for computer control and data acquisition systems using LabVIEW, PC I/O boards, SCXI, IEEE-488 &    RS-232 Instruments, VXI.

·         Debugged and tested software interface and control to operate and monitor test-system using LabVIEW. Designed data acquisition system to interface software and hardware.

·         Designed and developed hardware acceptance test software using National Instruments LabWindows/CVI development environment for Phased-Array.

·         In-Circuit Testing programming, and sustaining for Boeing's HP3070.

·         Assist in the development of test program and debug.

·         Designed and developed test programs and fixtures using the HP3070 software tools.

·         Generate setup files for library test development and Boundary scan device test verification and perform test fixture changes using wire-wrap techniques.

·         Develop program and hardware to automate Boundary scan device test verification.

·         Developed VXI and IEEE-488 based test instrument software drivers

·         Planned software schedules for ATE selftest software development.

·         Designed and developed ATE selftest software using LabWindows

·         Documented ATE test software design and instrument driver software.

·         Designed and developed functional and in-circuit test software for card level testing.

·         Developed and integrated Boeing 777 test programs for UNIX based test equipment.

·         Development of a IEEE-488 based ATE system that performs calibration and adjustment of Agilent Technologies programmable power supplies.

·         Hardware utilized included HP3458A digital multi meter, HP6050A electronic load, HP6652A, HP66312A, HP6612B, and HP66311B programmable power supplies.

·         Served as system manager and administrator for UNIX/RTE-6, HP-1000 based Automatic Test Station.

·         System Administrator for 10 IBM personal computer workstation used for software development.

·         Developed test program in ATLAS for 2 Peacekeeper missile depot Line replaceable units

·         Testing of analog, digital and mixed circuitry. Used logic analyzer, digital and analog oscilloscopes, network analyzers to develop new products and troubleshoot Micro Processor based circuit boards to component level